• Welcome to Koshiki!

Terms of Service

Overview

Welcome to www.koshiki.in, the official online store operated by Aisha Garments and Apparel, Jaipur, India. Throughout this site, the terms “we”, “us”, and “our” refer to Koshiki. By using this website and purchasing from us, you agree to comply with and be bound by the following Terms of Service, along with our policies available via link or reference.

By accessing, browsing, or purchasing any product or service through this website, you acknowledge and agree to be bound by these Terms and Conditions (“Terms of Service,” “Terms”), together with any supplemental terms, conditions, and policies referenced herein or accessible via hyperlink. These Terms of Service govern the use of this website by all categories of users, including, without limitation, visitors, customers, vendors, merchants, and content contributors.

You are advised to read these Terms of Service carefully prior to accessing or utilizing the website. Access to or use of any portion of the website shall constitute your express consent to be legally bound by these Terms of Service. If you do not agree with all of the terms and conditions set forth herein, you are prohibited from accessing the website or using any of its services. Where these Terms of Service are deemed to constitute an offer, acceptance shall be expressly limited to the terms contained herein.

Any new features, functionalities, or tools introduced to the website or online store shall automatically be governed by these Terms of Service. The most recent and binding version of the Terms of Service is available for review at any time on this page. We reserve the exclusive right, at our sole discretion, to amend, modify, or replace any provision of these Terms of Service by posting such updates or changes on this website. It is the responsibility of the user to review this page periodically for revisions. Continued access to or use of the website following the posting of any modifications shall constitute conclusive acceptance of such revisions.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your region, or are using the site under the supervision and consent of a parent or legal guardian.

You may not use our products & services for any unlawful or unauthorized purpose or violate any local or international laws. Any misuse, including the introduction of viruses or malicious code, may result in the termination of your services.

2. General Conditions

We reserve the right, in our sole and absolute discretion, to refuse service to any individual, entity, or account at any time and for any reason, without the obligation to provide prior notice or justification.

You acknowledge and agree that any content you submit or transmit through the Service (excluding payment card information) may be transferred in an unencrypted form and may involve:
(a) transmission over multiple networks; and
(b) modifications necessary to conform and adapt to the technical requirements of such networks or devices.
Notwithstanding the foregoing, all credit card information shall be encrypted at all times during transmission across networks.

You further agree that you shall not, without our prior express written authorization, reproduce, duplicate, copy, sell, resell, exploit, or otherwise make unauthorized commercial use of any portion of the Service, any use of the Service, access to the Service, or any contact or resource provided through the website by which the Service is delivered.

The section headings contained in this Agreement are included solely for convenience of reference and shall have no effect on the interpretation, construction, or enforceability of these Terms.

3. Accuracy & Timeliness

We make no representations or warranties regarding the accuracy, completeness, or timeliness of any information made available on this website. All content and materials provided herein are furnished solely for general informational purposes and shall not be construed or relied upon as the sole basis for making business, financial, or personal decisions without consultation of primary, more accurate, complete, or timely sources of information. Any reliance placed upon the materials available on this website shall be undertaken strictly at your own risk.

This website may, from time to time, include certain historical information. Such historical information is not current and is provided exclusively for reference purposes. We expressly reserve the right, at any time and without prior notice, to modify, amend, or remove the contents of this website; however, we undertake no obligation to update any information contained herein. You expressly agree and acknowledge that it is your responsibility to review and monitor this website periodically for changes or updates.

4. Modifications to Service & Pricing

Product prices and availability may change without notice. Koshiki reserves the right to modify or discontinue products or services at any time. We are not liable for any such modifications, price changes, or discontinuation.

5. Products or Services

Some products or services may be offered exclusively through this website. Such products or services may be available only in limited quantities and shall be subject to return, replacement, or exchange strictly in accordance with our Return and Exchange Policy.

We endeavor to present the colors, images, and visual representations of our products displayed on the website as accurately as possible. However, we do not warrant or guarantee that the color display on your computer, mobile device, or monitor will accurately reflect the actual product.

We reserve the right, but are under no obligation, to restrict the sale of any product or service to any individual, entity, geographic region, or jurisdiction, and may exercise this right in our sole discretion on a case-by-case basis. We further reserve the right to limit the quantity of any products or services offered through the website. All product descriptions and pricing are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product or service at any time without liability. Any offer for any product or service made on this website shall be deemed void where prohibited by law.

We make no representation or warranty that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, nor do we warrant that any errors or defects in the Service will be corrected.

6. Account & Billing Accuracy

We reserve the right, in our sole and absolute discretion, to refuse or cancel any order placed with us, in whole or in part, at any time and for any reason. We may, at our discretion, impose limitations on or cancel quantities purchased per individual, per household, or per order. Such restrictions may extend to, but are not limited to, orders placed under the same customer account, orders utilizing the same credit card, and/or orders sharing the same billing or shipping address.

In the event of a modification or cancellation of an order, we may attempt to notify you by contacting the email address, billing address, and/or telephone number provided at the time the order was placed. We further reserve the right to restrict or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide accurate, complete, and current purchase and account information for all transactions conducted through our store. You further agree to promptly update such information, including but not limited to email addresses, billing details, and credit card numbers with expiration dates, to enable us to complete your transactions and to communicate with you as necessary.

For additional details, please refer to our Returns and Exchange Policy.

7. Optional Third-Party Tools

We may, from time to time, provide you with access to third-party tools, resources, or functionalities over which we exercise no monitoring, control, or influence.

You expressly acknowledge and agree that any such access is provided strictly on an “as is” and “as available” basis, without any representations, warranties, or conditions of any kind, and without any endorsement by us. We shall bear no responsibility or liability, whether direct or indirect, arising out of or in connection with your use of such optional third-party tools.

Any use by you of optional third-party tools made available through the website shall be undertaken entirely at your own risk and discretion. You are solely responsible for ensuring that you are familiar with, and that you consent to, the terms and conditions under which such tools are provided by the applicable third-party provider(s).

We further reserve the right, at any time in the future, to introduce additional services, features, tools, or resources through the website (including, but not limited to, the release of new third-party tools). All such new features and/or services shall be subject to these Terms of Service.

8. Third-Party Links

Certain content, products, and services made available through our Service may incorporate materials supplied by third parties. This website may also contain links directing you to third-party websites that are not owned, operated, or otherwise affiliated with us.

We do not undertake, and expressly disclaim, any responsibility for reviewing, monitoring, or evaluating the accuracy, completeness, or reliability of any third-party materials, websites, products, or services. We make no representations or warranties, express or implied, regarding such third-party content, and we shall not be held liable in any manner for any third-party materials, websites, or for any goods, services, or resources provided by third parties.

You expressly acknowledge and agree that we shall not be liable for any injury, loss, damage, claim, or expense of any kind arising from or in connection with your purchase, access, or use of goods, services, content, resources, or any other transaction facilitated through a third-party website. You are solely responsible for reviewing and ensuring that you understand the applicable policies, terms, and practices of any third-party provider prior to engaging in any transaction.

9. User Submissions & Feedback

If, at our request, you submit specific materials (including but not limited to contest entries), or if, without such request, you voluntarily submit creative ideas, suggestions, proposals, plans, feedback, or other materials, whether transmitted online, by email, by postal mail, or otherwise (collectively referred to as “Comments”), you hereby grant us a perpetual, worldwide, royalty-free, irrevocable, and unrestricted license to edit, copy, publish, distribute, translate, adapt, and otherwise use, in any medium now known or hereafter devised, any such Comments that you provide to us. You acknowledge and agree that we shall be under no obligation:
(1) to maintain any Comments in confidence;
(2) to compensate you or any third party for any Comments; or
(3) to respond to any Comments.

We may, but are under no obligation to, monitor, review, edit, or remove content that we, in our sole discretion, determine to be unlawful, offensive, threatening, defamatory, libelous, obscene, pornographic, otherwise objectionable, or in violation of any intellectual property rights or these Terms of Service.

You represent and warrant that any Comments submitted by you shall not infringe upon or violate the rights of any third party, including but not limited to copyright, trademark, privacy, personality, or any other personal or proprietary right. You further represent and warrant that your Comments shall not contain defamatory, abusive, unlawful, obscene, or otherwise objectionable material, nor shall they contain any computer virus, malware, or other code of a destructive nature that could in any way compromise, disrupt, or impair the functionality or operation of the Service or any related website.

You agree that you shall not use a false email address, impersonate any individual or entity, or otherwise mislead us or third parties as to the origin of any Comments. You are solely and exclusively responsible for the content and accuracy of all Comments you submit. We disclaim all responsibility and liability for any Comments posted by you or any third party.

10. Personal Information

All personal information submitted through the website is governed by our Privacy Policy.

11. Errors & Omissions

From time to time, information appearing on our website or within the Service may contain typographical errors, inaccuracies, or omissions, which may relate, without limitation, to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability. We expressly reserve the right, at any time and without prior notice, to correct any such errors, inaccuracies, or omissions, and to modify, update, or cancel orders if any information within the Service or on any related website is found to be inaccurate (including after an order has been submitted).

We assume no obligation to update, amend, or clarify information provided in the Service or on any related website, including, without limitation, pricing information, except as may be expressly required under applicable law. Any stated update or refresh date applied within the Service or on any related website shall not be construed as an indication that all information contained therein has been modified, updated, or corrected.

12. Prohibited Uses

In addition to the restrictions and obligations otherwise set forth in these Terms of Service, you are expressly prohibited from using the website, the Service, or any content therein for any of the following purposes:

(a) to engage in or promote any unlawful purpose or activity;
(b) to solicit, encourage, or participate in any unlawful acts;
(c) to violate or attempt to violate any applicable international, federal, provincial, state, or local laws, regulations, rules, or ordinances;
(d) to infringe upon, misappropriate, or otherwise violate our intellectual property rights or the intellectual property rights of any third party;
(e) to harass, abuse, insult, harm, defame, slander, libel, disparage, intimidate, or unlawfully discriminate against any person or group on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to knowingly submit false, misleading, or deceptive information;
(g) to upload, transmit, or otherwise distribute viruses, malware, or any other type of malicious or destructive code that may in any way compromise, impair, or interfere with the functionality, integrity, or operation of the Service, any related website, other websites, or the Internet at large;
(h) to collect, harvest, or otherwise obtain the personal information of others without authorization;
(i) to engage in spamming, phishing, pharming, pretexting, crawling, scraping, spidering, or other similar unauthorized data collection activities;
(j) to use the Service or its content for any obscene, immoral, or otherwise objectionable purpose; or
(k) to interfere with, disable, circumvent, or otherwise compromise the security features of the Service, any related website, other websites, or the Internet.

We reserve the right, in our sole discretion, to suspend or terminate your access to and use of the Service, or any portion thereof, if we determine that you have engaged in any prohibited use as set forth herein.

13. Warranty Disclaimer & Limitation of Liability

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.

We make no warranty that the results that may be obtained from the use of the Service will be accurate, reliable, or otherwise meet your expectations. You acknowledge and agree that, from time to time, we may suspend, withdraw, or discontinue the Service, in whole or in part, for an indefinite period of time or cancel the Service entirely, without notice to you.

You expressly acknowledge and agree that your use of, or inability to use, the Service is undertaken at your sole risk. The Service, together with all products and services made available to you through the Service, is provided (except as expressly stated otherwise by us) strictly on an “as is” and “as available” basis, without representations, warranties, or conditions of any kind, whether express or implied. This includes, but is not limited to, all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Koshiki (operated under Aisha Garments & Apparel ) nor its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be liable for any injury, loss, claim, or for any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, damages for lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether arising in contract, tort (including negligence), strict liability, or otherwise, and whether arising from your use of the Service, any product procured through the Service, or for any other claim related in any way to your use of the Service or any product. This includes, but is not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or of any content (or product) posted, transmitted, or otherwise made available via the Service, even if we have been advised of the possibility of such damages.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Koshiki (Under Aisha Garments and Apparel), together with its parent , subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from and against any and all claims, demands, liabilities, damages, losses, costs, or expenses (including, without limitation, reasonable attorneys’ fees) asserted by any third party arising out of or in connection with: 

(a) your breach of these Terms of Service or of any documents incorporated herein by reference; 

(b) your violation of any applicable law, regulation, or ordinance; or (c) your infringement or violation of the rights of any third party.

15. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforced to the maximum extent permissible under applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity, legality, or enforceability of any other remaining provisions, which shall continue in full force and effect.

16. Termination

All obligations and liabilities of the parties incurred prior to the date of termination shall survive the termination of this Agreement for all purposes.

These Terms of Service shall remain in effect unless and until terminated by either you or us. You may terminate these Terms of Service at any time by providing notice to us that you no longer wish to use our Services, or by ceasing to access and use our website.

If, in our sole judgment, you fail to comply with, or if we reasonably suspect that you have failed to comply with, any provision of these Terms of Service, we may terminate this Agreement immediately, without notice, and you shall remain liable for all amounts owing up to and including the date of termination. In such event, we may also, in our sole discretion, restrict or deny you access to the Services (or any part thereof).

17. Entire Agreement

Our failure at any time to exercise or enforce any right or provision of these Terms of Service shall not be deemed or construed as a waiver of such right or provision.

These Terms of Service, together with any policies, guidelines, or operating rules posted by us on this website or in relation to the Service, constitute the entire agreement and understanding between you and us, governing your use of the Service and superseding any and all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

18. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of India, under the jurisdiction of Jaipur, Rajasthan.

19. Amendments

We reserve the right to revise these Terms at any time. Changes will be updated on this page. Continued use of the website implies acceptance of the updated Terms.

20. Chargeback Policy (International Orders)

  • Partial deliveries: If an order includes multiple items, you may only raise a chargeback for undelivered items. Delivered items are not eligible for chargebacks.
  • To request a chargeback: Contact our support team at info@koshiki.in with your Order ID and details of undelivered items. Each request will be reviewed individually.
  • Important: Chargeback claims for already delivered items will be rejected.

21. Import Duties & Taxes (International Orders)

International customers are responsible for any applicable customs duties, taxes, or import charges. Koshiki will not offer returns or refunds due to non‑payment or refusal to accept delivery.

22. Shipment Delays

Due to the handcrafted nature of our products, occasional delays may occur. While we aim to meet delivery commitments, Koshiki is not legally liable for delays caused by external factors. If we are unable to fulfill your order, a full refund will be provided.

23. Contact Information

Thank you for choosing Koshiki. We appreciate your trust and support.

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